Ohioans Encouraged to Check on Older Loved Ones, Neighbors

The winter of 2014 has brought to Ohio colder temperatures and wind chills than we’ve seen in many years. The Ohio Department of Aging reminds all Ohioans that our bodies react differently to extreme conditions as we age. Among other factors, older adults are at higher risk from extreme cold because they tend to lose body heat more quickly and are more likely to take medications that affect their ability to regulate body temperature. As a result, they are at higher risk for complications from hypothermia, frostbite and other cold-weather illnesses and injuries.

When the mercury plunges, call or visit older friends, neighbors and loved ones to ensure they have what they need to stay warm and healthy. Things to check include:

  • Are they staying warm? Is their heating system working properly and set at reasonable temperature? Are they using portable heaters safely? Do they have an adequate supply of fuel, if appropriate?
  • Do they need medical attention? Do they have symptoms of cold-related illness (e.g., shivering, exhaustion, confusion, memory loss, slurred speech or white/grayish skin color)? Do they depend on oxygen? Are they out of or running low on any medications or medical supplies? Have they fallen?
  • Do they have an adequate food supply and a safe way to prepare meals? Do they have non-perishable food that can be prepared without electricity? Do they have plenty of clean drinking water?
  • Can they get help if they need it? Do they have access to a phone that works, even if the power goes out? Do they know who they will contact if they need assistance?

How to assist an older adult who appears to need help:

  • Always treat adults like adults.
  • Be friendly, calm and reassuring. Make eye contact, speak slowly and distinctly.
  • Use positive language. Instead of: “Don’t go there,” say: “Let’s go here.”
  • Avoid “challenging” questions. Instead of: “Do you know where you are?” say: “I’m glad I got to visit you in your home today. Can I help you with something?”
  • Ask open-ended questions. Instead of: “Can I help you?” ask: “What can I help you with today?”
  • Redirect, don’t correct. When someone is confused, he may think you are someone you aren’t. Say: “I haven’t seen ‘Joe,’ but my name is _____. Can I help?”

Remember: Confusion and disorientation can be symptoms of hypothermia, dehydration or stress, and may have nothing to do with the person’s age. If someone seems ill, call 9-1-1.

Ohio’s area agencies on aging stand ready to assist older Ohioans during extreme weather. They can provide services and link individuals to local resources for food, warming centers and other help. Call 1-866-243-5678 to be connected to the agency serving your community, or visit www.aging.ohio.gov for contact information.

Follow the Ohio Department of Aging on Facebook and Twitter for more cold-weather safety information.

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